Veterinary Receptionist

We are seeking a compassionate and organized Veterinary Receptionist to join our team at a busy veterinary clinic. The ideal candidate will be the welcoming face of our clinic, providing exceptional customer service while ensuring the smooth operation of our front desk. This role combines a love for animals with excellent communication and multitasking skills in a fast-paced environment.

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Key Responsibilities:

• Client Interaction: Greet clients and their pets warmly and professionally upon arrival.
• Appointment Management: Schedule appointments and manage the clinic’s calendar efficiently.
• Customer Service: Answer phone calls, respond to client inquiries, and provide accurate information regarding services, medications, and pet care.
• Patient Records: Maintain and update patient records accurately, ensuring confidentiality and compliance with clinic policies.
• Billing and Payments: Process payments, handle billing inquiries, and ensure accurate financial documentation.
• Administrative Support: Assist veterinary staff with administrative tasks, including data entry and inventory tracking.
• Pet Care Communication: Share general information with clients about animal anatomy, husbandry, and pet care best practices.
• Reception Area Maintenance: Keep the reception area clean, organized, and welcoming for clients and their pets

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Preferred Experience and Skills

• Animal Care Experience: Prior experience as a Veterinary Technician, Veterinary Assistant, or similar role is preferred but not required.
• Veterinary Knowledge: Familiarity with veterinary clinic operations, animal anatomy, and husbandry practices is a plus.
• Interpersonal Skills: Strong communication and customer service skills to connect effectively with clients and team members.
• Technical Skills: Proficiency in computer systems for scheduling, record-keeping, and data entry.
• Multitasking Ability: Comfortable handling multiple tasks and priorities in a busy environment.
• Additional Skills: Experience in laboratory settings or kennel environments is a plus.

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Why Join Us?:

• Be a part of a dedicated team passionate about improving the lives of pets and their owners.
• Enjoy a supportive and collaborative work environment.
• Use your skills and compassion to make a real difference every day.

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Key Opportunities:

• 1. Performance Bonuses: Monthly bonuses tied to clinic goals, incentivizing high performance and teamwork.
• 2. Paid Time Off (PTO): Earn PTO after 90 days, with incremental increases annually, supporting work-life balance.
• 3. Health Insurance: Available after 90 days for full-time employees.
• 4. Retirement Savings: Simple IRA with a 3% employer match, offering financial planning benefits.
• 5. Pet Care Discounts: Employee discounts for personal pets, add value to animal lovers.
• 6. Professional Growth:
  • Daily learning opportunities and exposure to new or improved services.
  • Encouragement of personal development and skill enhancement.

• 7. Collaborative Culture:
  • A workplace where employee voices are heard, fostering innovation and inclusivity.
  • Open to new ideas and perspectives, creating a dynamic and engaging environment.

Apply now and start a fulfilling career where your love for animals and customer service skills will shine!

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